National Guidance Research Forum

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FSSC National Occupational Standards

FSSC has developed National Occupational Standards (NOS) which describe what an individual needs to do, know and understand in order to carry out a particular job role or function. Existing financial services NOS cover the following functions:

  • Advised sales
  • Anti-money Laundering
  • Bank accounts
  • Compliance
  • Customer care and customer payments
  • Financial services core competences
  • Insurance claims, intermediation, underwriting and long term insurance
  • Investment administration
  • Leadership and management
  • Lending and credit
  • Pension scheme administration
  • Providing advice for retirement
  • Providing financial advice
  • Generic financial advice
  • Sales process
  • Securities and Derivatives

Financial services NOS developed by FSSC can be found on the UK NOS directory.

Finding courses and qualifications - The FSSC maintains a wide range of resources on training, examinations and qualifications, as well as the lists of Appropriate and Approved Examinations, on its website.

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