The Use of ICT
13-March-2006
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What is ICT being used for and how might its use be extended?
The summary of responses (total 50) from the IAG website as of the 30 June 2006, suggest that in relation to the use of Information Communications Technology:
A wide range of both the purposes for which ICT is currently used were identified (e.g. diagnostic testing, job search, skills inventories, screening, employment information, course information, booking appointments, assessment of interests and abilities), together with particular tools used (e.g. Adult Directions; Odyssey; Monster UK). Disparate opinions are expressed about the use of ICT in IAG. For example, the potential of ICT in IAG in the future as a positive development; reservations about the digital divide (i.e. ICT operating as a barrier that excludes many users); and the lack of ICT competence in the current IAG workforce. Two examples of good practice are provided of the use of ICT in guidance: a system in Canada (un-named) and Careers Wales Online. However, one strongly voiced opinion from a large number of respondents relates to how ICT can never be an effective substitute for face-to-face guidance. The value of local websites is emphasised and the impending introduction of video conferencing in some areas is highlighted.
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