Evaluating Client Contact
14-January-2005
permalink comments (2) forum (2) email thisIdeas and resources needed! All contributions welcome, add your thoughts, comments, reflections and experiences using the 'discussion' facility.
A particular emphasis of career guidance in Scotland relates to diagnosing a client's career planning needs, but how can a practitioner evaluate whether this diagnosis is 'successful'? (And what defines success in this particular context).
This question is quite a poser! It is an appropriate one to kick off this new discussion feature on the NGRF as it covers a huge range of aspects of guidance. Elsewhere in the site there are resources around impact analysis and evaluation, but also there has been some discussion from users.
2 Replies (comments)
1 Diagnosing client need
This is a project that a group of Careers Advisers in Careers Scotland is undertaking to look of the effectiveness of a client contact card at diagnosing career planning need. The card asks the client to plot where they are on their career planning jounrney and the adviser will then direct them to a number of sevices ranging from in-depth to self help. The main aim of the project is to make sure the card facilitates this as much as possible. Doess anyone have any examples of research which has looked at client contact cards and evaluated their pros and cons?
Nicola Stalker, 18-January-2005 11:25:12
forum / discussion
2 Reply from Malta
jenny bimrose, 27-January-2005 12:55:45
forum / discussion
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