National Guidance Research Forum

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The influence of Telephone and Information Communication Technology (ICT)

This section focuses on the impact of ICT and telecommunications on guidance work.

Remote communication (through ICT and telephones) have influenced guidance work in signicant ways. They have impacted on the labour market effecting guidance practitioners and their clients alike. ICT offers an information resource through useful websites as well as being a means of delivering information advice and guidance via email.  Telephone offers the potential for human contact 'at a distance' that often also taps in to ICT resources.

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