The Workforce Development Professionals Network (WDPN), based in the USA, seeks to support and inform the training and development of organisations and individuals in the field of career counselling.

WPDN Training provides a complete self-assessment and performance improvement model. This system was developed specifically for workforce development programmes and the staff who operate them, and is built on the principles of the Malcolm Baldrige National Quality Award and best practices in workforce development.

The High Performance in Career Development Programming system provides a framework to examine collaborative arrangements and customer service processes. It also provides scope to identify and address service gaps. Within this system the following dimensions of organizational performance are evaluated:

Mission/Vision/Values & Leadership

Marketing & Recruitment

Intake, Assessment & Orientation

Business Services

Job Seeker Services

Human Resources

Financial, Information Systems and Administration

Continuous Improvement

Results Focus

The System includes:

An Overview Guide that describes the principles of High Performance and how they apply to your workforce development programming for both job seeker and business customers.

A Self-Assessment Guide with detailed instructions on using the Self-Assessment and High Performance System to develop and implement new and improved programming.

The High Performance in Career Development Programming Self-Assessment, a powerful standards-based tool that will help you pinpoint key areas of performance and identify where and how you can improve your services.

Full details are available from the weblink below.

WDPN.net: professional