Navigation options starting from 'here': Discussion on the relationship between Quality and Impact
"Much of quality assessment is to do with how systems operate with an emphasis on what the organisation does, procedures and paper trials, complaints, appointment procedures and so on. There could be an inbuilt danger that quality assessment tilts too far towards looking at organisational systems and practice at the expense of enquiry into the benefits to service users." This discussion explores the benefits standards bring to clients.
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Last modified
2004-08-03 09:22 PM