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Discussions on what matters and what counts in guidance
Does guidance make a difference? How can we measure that? These questions generated a lively discussion among a group of practitioners, researchers and policy-makers into the reasons for undertaking impact analysis and the potential pitfalls. The consensus reached was that measuring outcomes is essential if improvements are to be made, with the proviso that any studies and data collected are used in meaningful ways.
Some opening thoughts ...
In simple terms impact analysis attempts to provide answers to the question ‘Are we making a difference?’ But how this is judged will depend on the particular perspective of whoever is standing in judgement, it might mean:
- Does Impact Analysis reflect that the service provides value for money?
- Does Impact Analysis help me judge if what I do is meaningful and of value to my users?
- Does Impact Analysis suggest that practitioners are achieving organisational goals?
- Does Impact Analysis demonstrate that using guidance services will help me in some way?
- How can Impact be measured?
- What relevance do Impact Analysis studies have for guidance practitioners?
Last modified
2004-09-01 08:03 PM
Last cached: 2008-05-08 03:29 AM
Last cached: 2008-05-08 03:29 AM