Herr's paper 'Measuring Outcomes'  considers the topic  in terms of six sets of questions which are given below:

• What outcomes should policy-makers expect from career guidance services?
• In assessing outcomes for policy purposes, what balance should be struck between different types of outcomes?
• What strategies are needed to improve the collection of data that can be used to evaluate outcomes? Who should data be gathered from? What types of data should be gathered? How should it be gathered?
• Do individual practitioners, service managers and policy makers have different interests in the outcomes of career guidance? Do they need different types of data? Can all of their needs be accommodated?
• Should evidence on outcomes be linked to the allocation of resources and to priorities for service delivery? If so, how?
• How can the costs of career guidance be assessed in relation to its benefits? How should this data be used to influence policy and resource allocation?

Measuring outcomes paper by Edwin Herr

These ideas were presented by Edwin Herr at the OECD sponsored Toronto conference in October 2003

Herr measuring outcomes

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