Evaluation Priority One

To ensure provision of a co-ordinated local network of information advice and guidance on opportunities for learning and work.

Evaluation Priority Two

To ensure that all members of the community, with no upper age limit, have access to information and advice, which are available free of charge, with particular attention given to the needs of the most disadvantaged clients.

Evaluation Priority Three

To ensure information, advice and guidance services meet the relevant qualirty standards for learning and work.

Evaluation Priority Four

To work with the LSC to ensure coherence between local information, advice and guidance services and other related services. Assessment of the effectiveness of current local working arrangements between the Partnership and other related services.

Evaluation Priority Five

IAG Partnerships should have in place a marketing strategy as marketing and promotion of local IAG Services is key to raising client awareness of Information, Advice and Guidance services on offer and how to access them.

Additional activities

Assessment of effectiveness of referral policies and procedures in enabling access to appropriate IAG services, through gathering feedback on client satisfaction with incoming Referrals (and where possible outgoing) as part of client feedback mechanisms
Assessment of the effectiveness of the database / directory as a referral tool through gathering member views through semi-structured interviews/postal questionnaire (as for Objective 1). Measures will include: level of usage, ease of operation, usefulness of information, future improvements.

IAG Evaluation Strategy - evaluation priorities

More detail on the five evaluation priorities.